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Certifications: Avaya Certified Integration Specialist
Exam Name: Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation
Exam Code: 7391x
Total Questions: 68
♥ 2018 Valid 7391x Exam Questions ♥
7391x exam questions, 7391x PDF dumps; 7391x exam dumps:: https://www.dumpsschool.com/7391x-exam-dumps.html (68 Q&A) (New Questions Are 100% Available! Also Free Practice Test Software!)
Latest and Most Accurate Avaya 7391x Dumps Exam Questions and Answers:
What are two ways that supervisors may be given the ability to change the skill levels of the agents and topic? (Choose two.)
A. Create different profiles, so they can change the agentgroups as and when required.
B. Give them access to the configuration of topics and agents.
C. Allow them the privilege to change skills.
D. Give access to the skills overview screen.
Which tool do you use to troubleshoot an IVR script?
A. IVR editor
B. Trace Console
C. System Status
D. Error script
You have successfully deployed an IPOCC server in the customer’s virtual environment and have configured the virtual machine to meet the OVA specifications in the Avaya IP Office Contact Center Explanation:
Which two tasks do you need to complete before importing the customer intonation into IPOCC? (Choose two.)
A. Change the IP Office Service User password
B. Upgrade the VMWare Tools on the IPOCC Server to the latest release
C. Configure the Network Settings on the IPOCC Server
D. Change the IPOCC Server Hostname
E. Install the vSphere Client on the IPOCC Server
View the Exhibit.
Refer to the exhibit. The exhibit shows a screen shot of a tag that has been created in the tag list.
What is the intended purpose of this tag?
A. to reject any caller from Germany
B. to pass the call to a German language auto attendant
C. to identify calls with a German telephone number
D. to pass the call too an agent with German speaking skills
You have entered your licenses successfully, and now you want to check you have the correct amount of supervisor licenses for the customer.
Which screen in WebLM will show you this information?
A. CIE View License Capacity
B. CIE View Peak Usage
C. License Install
D. Licensed Product
When a software component stops working, which IPOCC component tries to get it going again?
A. IP Office
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